Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New London crews are already moving. Hirex Water Damage sends licensed technicians straight to your New London address with extraction equipment already loaded and running.
Hirex Water Damage started because homeowners in New London, IA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New London roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Structural Drying in New London isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in New London, IA, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a New London, IA warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in New London who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one New London call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in New London started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our New London line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the New London response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a New London property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in New London, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial New London accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a New London job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our New London crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our New London, IA warehouse keeps drying equipment close, which typically puts a New London tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our New London team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your New London property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Every New London job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the New London work order, not just in an ad. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most New London dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every New London job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in New London includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a New London job as complete.
Yes, our New London crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
We scale crews and equipment for commercial New London accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most New London jobs.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every New London job with a documented dry-standard guarantee and a 30-day callback policy.
Our New London coverage extends through the zip codes shown here and into nearby New London, IA communities.
Our New London dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout New London, IA for larger losses. If your address falls inside or near New London, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New London, New London, IAReach our New London line directly and get a technician on the way today.
Call +1-844-234-5373